Privacy Policy

Privacy Policy for Lolli-Pop Shop

Effective Date: 10-1-2024

At Lolli-Pop Shop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect When you visit or make a purchase from Lolli-Pop Shop, we may collect the following information:

  • Personal Information: This includes your name, billing and shipping address, email address, phone number, and payment details.
  • Order Information: We collect information related to your orders, including the products purchased, order amounts, and transaction history.
  • Device Information: We may collect data about the device you use to access our site, including IP address, browser type, and operating system.
  • Cookies and Analytics: We may use cookies and tracking technologies to collect information about how you interact with our website, which helps us improve your experience.

2. How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing.
  • Communicate with you about your order status, promotions, and new products.
  • Improve our website, products, and services by analyzing customer behavior and preferences.
  • Ensure compliance with legal obligations.

3. How We Protect Your Information Lolli-Pop Shop is committed to ensuring that your information is secure. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in processing payments, shipping orders, and operating our website. These third parties are obligated to protect your information and only use it for the services they provide to us.

5. Your Rights You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails.
  • Request that we correct any inaccuracies in your information.

6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

7. Changes to Our Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us.

By using our website and services, you agree to the terms of this Privacy Policy.

How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order on our website or on the carrier's website.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to initiate a return. Returns must be in their original packaging and in new, unused condition. Refunds will be issued once we receive the returned product.

How do I cancel my order?

If you need to cancel your order, please contact us as soon as possible. If your order has not yet shipped, we will cancel your order and issue a refund. If your order has already shipped, we may not be able to cancel your order, but we will do our best to accommodate your request.

Can I order in bulk for my business or event?

Yes, we offer bulk ordering options for businesses and events. Please contact us with your order details, and we will provide you with a quote and any available discounts.

How can I contact customer support?

For assistance or inquiries, please visit our Contact page and fill out a request to email us. Our team will respond as soon as possible to assist you. Additionally, you can refer to our FAQ section for quick answers to common questions.

What is your shipping policy?

We offer shipping within the US and international shipping to select countries. We understand that shipping can be a concern when making a purchase, so we have provided a detailed shipping policy on our website to ensure that you have all the information you need. To view our shipping policy, please visit our Shipping page.